Terms & Conditions
Dear clients, please ensure that the terms and conditions on TheLuxeHire Co website are read and understood before a deposit paid, as payment will indicate that you read, understood and agreed to the terms and conditions.”
For the document, the following titles will be defined.
The hirer – LuxeHireCo.
The client – Person/s who signed the below document and had hired products from the Hirer for a fee
Products – All items hired by the client from the Hirer
Bond
The Hirer will hold all bonds until the safe return or pickup of all products in the same condition as were hired out to the client minus any reasonable wear and tear.
All bonds will return to the client minus any fee incurred either due to late fee/extension fee and breakage/damage fee.
The amount of bond held will be minimum $100 for Dry hire or 10% of the total hire amount.
Payment
To secure the booking date for products to be hired by the Client, the Client agrees to place a 50% deposit with the Hirer.
Balance for Party Hire Products is due one week before handing over the products.
Cancellations
All cancellations must be in writing and the date deemed received shall be accepted on the receiving of the cancellation whether by email or post. No verbal cancellations shall be accepted, to minimize any misunderstanding.
Should the Client wish to cancel this agreement, the holding fee of 50 percent is not refundable, if they client has paid in full, and the event has been cancelled 4 weeks in advance or greater, The hirer will refund 50 percent of payment.
Should the Client wish to cancel this agreement up to 1 week of the agreed date, then the Client shall forfeit the total 100% deposit to the Hirer.
Any other cancellation outside of the above agreement shall be at the discretion of the Hirer.
Insurance
Once products are delivered/picked up, the Client assumes all responsibilities and liabilities until they have been collected/received by the Hirer.
The Client is responsible for maintaining all appropriate policies of insurance, covering liability, property and casualty insurances in amounts necessary to fully protect the Hirer and their products against all claims, loss or damage. The Hirer is not responsible for any injuries that may occur to persons over the hire period due to any products supplied by the Hirer whether through payment or otherwise.
Loss or Damages
The hirer shall always own all products supplied.
All products supplied to the client on a basis of reasonable use within the advertised context.
Should any products become lost, stolen or damaged when in possession of the Client, the Client shall immediately notify the Hirer. The Client agrees to pay for all products lost, destroyed, stolen, damaged or not returned to the Hirer.
All costs paid to the Hirer based on the current pricing and availability of the products on the market. Should no equal product be found by the Hirer then, the Client shall reimburse the Hirer the cost in cash or bank transfer at the cost decided by the Hirer.
All reimbursements shall be paid within 7 days of the return due date. All products and may be subject to late fee/extension fee if overdue.
Cleaning
In regards to cutlery and glasswear these must be returned washed without food or makestains on them.
We ask that the Client does not clean any of the furniture, chandelieres or dancefloor. Any damage sustained to the products due to cleaning shall be deemed according to the above Loss or Damaged section. Should any facial or cosmetic disfigurement occur during the time in which the product is in possession of the client, the Hirer shall judge and charge a damage fee to the Client.
Photos
The Client consents to allow the Hirer all advertising or an artistic showing of any photos given to the Hirer whether for profit or not.
Additional Terms
Hire Period
For all products hired out to the client the hire period is set out as followed;
Client pickup: Shall occur on an agreed day (by appointment) at an agreed time at the location of the Hirers’, Should agreement of delivery be agreed upon by the Hirer then the hire period shall begin at the time of delivery, at the location agreed by both the client and the Hirer.
Drop off: will occur at the business location, at an agreed time (by appointment).If the Hirer has agreed to pick up products, at an agreed time and location by both the Hirer and the client then ‘Drop off’ will occur on pick-up of the products.
Should the client fail to return the products within the allocated time frame then the client will incur a late fee/extension fee, see below for conditions.
Late Fee/Extension Fee:
A 10% of the hiring cost for every day the products have not returned. This sum will be deducted from the bond received by the Hirer from the clients for the products. i.e. $100.00 hiring cost, at 10% will result in a $10.00 late fee every day after the drop-off.
Hire Rates
All hiring rates are ONLY for the hiring of products and not for any other services. Any other services agreed upon will be deemed separate to this agreement.
The Hirer does not set up any products and any installation if agreed will be outlined in the form of writing by the Hirer.